Shoes in stock are shipped within 24 hours of order confirmation from our Berlin office. Made-to-order shoes are shipped directly from our shoe workshop in Italy to you.
We ship worldwide using DHL and UPS delivery services. Upon receiving your order we will send you a confirmation email with planned shipment date as well as sending you update emails, including your personal tracking code when your shoes have been shipped.
Regular delivery times/costs
Europe and USA 2-4 days - €10
The rest of the world 4-8 days - €25
Express Delivery times/costs
Europe and USA 1-2 days €30
The rest of the world 1-4 days €50
International buyers please note our products are shipped to you directly from our workshop in Italy. Depending on your destination country, there is a chance that customs or import duties may be payable. As we have no control over such charges, the recipient of the parcel must pay any additional taxes.
Adjustments / Returns
For ready to ship shoes we offer 14 day free of charge returns for a full refund or change of size, if the right one is available.
For customised made-to-order shoes, in case you received wrong size, we offer at no additional charge, to remake and re-deliver your shoes. If shoes don't fit please email us and we arrange pick up.